Faqs

What is AMCOworld?

AMCOworld is a virtual world that gives an entertaining educational experience through its quests, games and activities. Users create an "avatar" and wonder around AMCOworld different areas, can obtain clothing, decoration for their home and pets.

How do I register?

Students of an AMCO school are automatically registered when they purchase their books online and enter a valid email address at www.amcoonline.net, registration can also be made at the home page: www.amcoworld.net

If your child doesn´t go to an AMCO school, he can still register at www.amcoworld.net

AMCO teachers must register through http://www.teacherathome.net/home

What is the registration cost to AMCOworld?

For now, AMCOworld does not have any cost at all.

What is "username"?

Username is the name selected by your child to identify himself in AMCOworld.

Can I change my "username"?

No. Make sure you select a username that is easily remembered.

How can I retrieve my password?

On the window where you write your user name and password there will be a little link called “Forgot my password”, click in it and write the same information you used when in the registration. A new password will be sent to the email you entered when you registered; If you don´t see it in your inbox, make sure to check unwanted email or spam, since it could have been sent there.

How can I change my password?

When you´re in the avatar´s house. Click ON the avatar, a little window with
the users information will appear. In the down right corner of that
window, there will be an image of a pencil, click on it and then select
the little square near "Change password". There you can change the
password.

How can I change my information?

Click on your avatar, in the down right corner there is an image of a pencil, click there and then select the little square "Change password" to active the fileds.

Which are the minimum requirements my computer needs to run  AMCOworld?

Flash 10.x or higher
Internet Explorer 7,  Firefox 3.x, Safari 4 or higher
Speakers
Minimum resolution:1024 x 768

What is Teacher@home?

It is a platform where children have a virtual teacher at home that answers all questions about any subject and homework. Users can also read the questions other children asked.

What is AMCOvisor?

It is a tool that will allow AMCO students to view their book online at any time.

Who can access Teacher@home and AMCOvisor?

Only children attending an AMCO school can access Teacher@home and AMCOvisor.

If you do not have an amcoonline.net account, please call our Customer Service number at 01 800 087 0020, or e-mail us at ayuda@amcoworld.net

How do I validate that I attend an AMCO School?



Click on the "Teacher@home" or “AMCOvisor” buttons in the upper blue bar. Another page will appear, where you´ll have to put the student´s information. If a list appears, choose the correct student´s name and with this he or she will be validated.

If I´m a Kindergarten user, how can I access Teacher@Home or AMCOvisor?

Click on the "Teacher@home" or “AMCOvisor” buttons in the upper blue bar.
Another page will appear, where you´ll have to put the student´s
information. If a list appears, choose the correct student´s name and
with this he or she will be validated.

How do I log in to Teacher@home?

To access Teacher@home, you have to register and log into AMCOworld. When you´re in AMCOworld, click on the "Teacher@home AMCOvisor" sign that´s in the tree outside the avatar´s house.

You can also access this tool by clicking on the "Teacher@Home" button that´s in the blue bar on top.

How do I log in to AMCOvisor?

To access AMCOvisor you have to register and log into AMCOworld. When
you´re in AMCOworld, click on the "Teacher@home AMCOvisor" sign that´s
in the tree outside the avatar´s house. You can also access this tool by
clicking on the icon located on the blue bar.


You can also access this tool by clicking on the "AMCOvisor" button that´s in the blue bar on top.


What to I do if I can´t access Teacher@home or AMCOvisor?

In order for your child to have access to Teacher@home and AMCOvisor, he or she must be validated as an AMCO student. Once this is done, there is no need to repeat the process.

If you click on Teacher@Home or AMCOvisor and your child´s information hasn´t been validated, a window will appear where you´ll have to write the student´s full name. If a list appears, choose the name of your child and with that, he or she will be validated.

What to I do if my information has been validated and I still can´t access Teacher@home or AMCOvisor?



Please send an email to ayuda@amcoworld.net